Each integration has a status panel at the top of its page that shows whether it's running and lets you start or pause it. This is your main control for the integration.
To find it, open the integration from your project's ArcGIS Integrations list.
The Status Panel
The panel shows a simple pipeline — your Cartographer layer on the left, the ArcGIS Online layer on the right, and a status icon between them — along with the current state and a single action button.
The state is one of:
State | What it means | Button |
Running | Changes on Cartographer are being synced to ArcGIS. | Pause |
Paused | Syncing is stopped. Press Start to begin again. | Start |
Error | Something went wrong during the last sync. The error is shown below the panel, with a Copy button so you can share it with support. | Start |
Authorisation Expired | The connection to ArcGIS Online has lapsed and sync is paused until you reconnect. | Reconnect |
Starting Sync
Click Start. Cartographer asks how to begin — after this first run it always settles back into normal continuous sync. Pick the mode that fits:
Resume syncing (recommended)
Cartographer works out what changed since the last sync and transfers only the difference. This is the lightest option.
Resync all features
Re-uploads every matching feature without deleting anything on ArcGIS. Handy for sanity-checking things.
Delete and resync all features
Empties the ArcGIS layer first, then re-uploads everything from Cartographer. Use this only if the data has drifted badly out of step.
Click Start Syncing to confirm. The status panel switches to Running:
Email when it finishes
If you select one of the “resync” options in the start dialog you can tick “Email me when the resync finishes.” Cartographer will email the integration's Notification Email once all the data has transferred, then carry on syncing in the background.
You can change the notification email address below the status card on the integration page:
Pausing sync
While an integration is running, click Pause in the status panel. Syncing stops immediately and the ArcGIS layer is left exactly as it was at the last sync. Press Start again whenever you want to resume.
Reconnecting After Authorisation Expires
ArcGIS sign-ins expire approximately once every 90 days. When this happens the integration pauses and shows an Authorisation Expired warning. Click Reconnect (or Reconnect ArcGIS), sign in to ArcGIS Online again, and start the integration as usual.
Set a Notification Email so Cartographer can warn you when an integration hits an error or needs reconnecting — otherwise sync can sit paused without anyone noticing.
