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© 2012-Present Cartographer Studios Ltd

Cartographer Help

Cartographer Help

Welcome to the Cartographer help web site, providing a combination of user manual and frequently asked questions for the Cartographer environmental monitoring app. If you spot any mistakes or you have any questions that aren’t answered here, please let us know!

Getting Started

This is the place for you if you need help logging in or setting up your account:

Getting an AccountSigning InSetting or Resetting Your PasswordGetting Around the Web SiteWorkspaces, Projects, and TeamsChanging your Email Address, Password, and Personal DetailsSigning Out

Recording Data

Cartographer users collect monitoring data by filling out surveys and uploading photographs. Every survey form is different but here are some general tips on how everything works:

Creating SurveysTips on Completing Survey FormsUploading Photographs and Other FilesSaving SurveysSurvey Approval and QA

Browsing/Viewing Data

Once you’ve uploaded your surveys, what can you do with them? Here are some of the ways you can browse the data collected on Cartographer:

Browsing Surveys on the WebDownloading/Exporting Survey DataBrowsing Maps on the WebDownloading/Exporting Map Data

Citizen Science Guides

Links to in-depth information on certain types of data people are collecting on Cartographer:

Modular River Survey (MoRPh) GuideRiverfly GuideWestcountry CSI Guide

Qualifications

Cartographer records certain types of professional qualification. You can download certificates and even publish your details on a public register of surveyors. Here’s how:

Professional Qualifications

Help for Administrators and Coordinators

Here are some tips if you’re an administrator or coordinator responsible for managing a workspace, project, or team. Make sure you’ve read everything under Getting Started before looking below:

General Guides

Roles and PermissionsGuide to Privacy and GDPRSharing Data with Partners and StakeholdersTransferring Data Between WorkspacesAPI Keys

Guides for Specific Roles

Guide for Workspace AdministratorsGuide for Project CoordinatorsGuide for Team Coordinators

Billing and Subscriptions

Billing and SubscriptionsBilling for RCA Training Customers

The Cartographer Mobile App

The Cartographer Mobile AppHow to Get the AppInstalling the Mobile App on iOSInstalling the Mobile App on AndroidMobile App TroubleshootingMobile App Beta Releases

Getting Help

Contact UsWhat to do if you see a bug?Troubleshooting Tips

Other Useful Resources

Cartographer Updates

System Status and Uptime