Cartographer

Cartographer Help

Welcome to the Cartographer help web site, providing a combination of user manual and frequently asked questions for the Cartographer environmental monitoring app. If you spot any mistakes or you have any questions that aren’t answered here, please let us know!

Getting Started

This is the place for you if you need help logging in or setting up your account:

Getting an Account

Signing In

Setting or Resetting Your Password

Setting Up and Removing Multi-Factor Authentication (MFA)

Getting Around the Web Site

Quick Navigation with the Omnibar

Workspaces, Projects, and Teams

Changing your Email Address, Password, and Personal Details

Signing Out

Recording Data

Cartographer users collect monitoring data by filling out surveys and uploading photographs. Every survey form is different but here are some general tips on how everything works:

Creating Surveys

Tips on Completing Survey Forms

Uploading Photographs and Other Files

Saving Surveys

Survey Approval and QA

Browsing/Viewing Data

Once you’ve uploaded your surveys, what can you do with them? Here are some of the ways you can browse the data collected on Cartographer:

Browsing Surveys on the Web

Downloading/Exporting Survey Data

Browsing Maps on the Web

Downloading/Exporting Map Data

ArcGIS Integrations

Using the Cartographer API to serve map data

Citizen Science Guides

Links to in-depth information on certain types of data people are collecting on Cartographer:

Modular River Survey (MoRPh) Guide

Riverfly Guide

Westcountry CSI Guide

Qualifications

Cartographer records certain types of professional qualification. You can download certificates and even publish your details on a public register of surveyors. Here’s how:

Professional Qualifications

Help for Administrators and Coordinators

Here are some tips if you’re an administrator or coordinator responsible for managing a workspace, project, or team. Make sure you’ve read everything under Getting Started before looking below:

General Guides

Roles and Permissions

Guide to Privacy and GDPR

Sharing Data with Partners and Stakeholders

Moving and Copying Surveys

Transferring Data Between Workspaces

API Keys

Guides for Specific Roles

Guide for Workspace Administrators

Guide for Project Coordinators

Guide for Team Coordinators

Billing and Subscriptions

Billing and Subscriptions

Billing for RCA Training Customers

The Cartographer Mobile App

The Cartographer Mobile App

How to Get the App

Installing the Mobile App on iOS

Installing the Mobile App on Android

Mobile App Troubleshooting

Mobile App Beta Releases

Getting Help

Contact Us

What to do if you see a bug?

Troubleshooting Tips

Other Useful Resources

Cartographer Updates

System Status and Uptime