Billing and Subscriptions

Choosing a Plan and Start a Subscription

Workspace Owners can start a subscription by choosing a plan on their billing page. The first payment will be taken, and the subscription will automatically start, as soon as your trial period ends:

Frequently Asked Questions

Subscriptions and Plans

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When did you start to charge for Cartographer?

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Do you charge for Citizen Science projects (Riverfly / MoRPh CSci / MudSpotter / etc)?

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How do subscriptions work?

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What do the different plans include?

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Do you have discounts for non-profits?

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Can I use Cartographer for free?

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Can I swap from free to paid and back again?

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How do I get a workspace?

Free Trial for RCA Customers

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How does the 12 month free trial for RCA customers work?

Upgrading, Downgrading, and Cancelling your Subscription

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Do you bill in advance or arrears?

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How do I upgrade to a higher plan?

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How do I downgrade to a lower plan?

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How do I cancel my subscription?

Adding/Removing Users

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Which users count towards my subscription?

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Can I add/remove users over time?

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Can I remove users to lower my bill?

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Will removing a user delete their data or prevent them accessing other workspaces?

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Can I swap out users to keep my plan at a cheaper price point?

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Can I limit the number of users that can be added to my subscription?

Payment Methods

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What payment methods do you support?

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Can I pay by purchase order / invoice?