Our support team provide a free Data Transfer service to move or copy survey data between workspaces.
This service is useful to permanently or semi-permanently change the ownership or responsibility of a dataset, but is not suitable as a means for two parties to collaborate on shared data (for that we recommend setting up a shared workspace or project and inviting members of both parties).
We can only provide the data transfer service if both the sending and receiving parties have subscriptions to our Standard plan or higher.
To transfer data we need to know three things. You can provide these to us by email, or by reaching out via our Contact page:
- Which surveys to transfer?
- Move or copy?
- Authorization
First, let us know which workspace/project you want to transfer data from and to.
Then, let us know exactly which surveys to transfer. You can either give us providing an unambiguous search term such as a site or location name, or by sending us a spreadsheet of the survey data to transfer (we’ll use Column A in the spreadsheet to precisely identify the surveys).
If you’re transferring RCA data, remember to include the River Type surveys in your request in addition to the MoRPh modules.
Do you want to move the data or copy it?
Bear in mind that if we copy data, the copies will not be "linked" to one another in any way. If one party edits their copy, the changes won't be reflected in the other party's copy. We don’t recommend Data Transfer as a means to actively collaborate with another organization.
We need sign-off by group email from representatives of both the sending and receiving parties. The signatories should ideally be Owners or Admins in the relevant workspaces.