Welcome to the Cartographer help web site, providing a combination of user manual and frequently asked questions for the Cartographer environmental monitoring app. If you spot any mistakes or you have any questions that aren’t answered here, please let us know!
Getting Started
This is the place for you if you need help logging in or setting up your account:
Getting an AccountSigning InSetting or Resetting Your PasswordGetting Around the Web SiteWorkspaces, Projects, and TeamsChanging your Email Address, Password, and Personal DetailsSigning OutRecording Data
Cartographer users collect monitoring data by filling out surveys and uploading photographs. Every survey form is different but here are some general tips on how everything works:
Creating SurveysTips on Completing Survey FormsUploading Photographs and Other FilesSaving SurveysSurvey Approval and QABrowsing/Viewing Data
Once you’ve uploaded your surveys, what can you do with them? Here are some of the ways you can browse the data collected on Cartographer:
Browsing Surveys on the WebDownloading/Exporting Survey DataBrowsing Maps on the WebDownloading/Exporting Map DataSharing Data with Partners and StakeholdersCitizen Science Guides
Links to in-depth information on certain types of data people are collecting on Cartographer:
Modular River Survey (MoRPh) GuideRiverfly GuideWestcountry CSI GuideQualifications
Cartographer records certain types of professional qualification. You can download certificates and even publish your details on a public register of surveyors. Here’s how:
Professional QualificationsHelp for Administrators and Coordinators
Here are some tips if you’re an administrator or coordinator responsible for managing a workspace, project, or team. Make sure you’ve read everything under Getting Started before looking below:
General Guides
Roles and PermissionsGuide to Privacy and GDPRTransferring Data Between WorkspacesAPI KeysGuides for Specific Roles
Guide for Workspace AdministratorsGuide for Project CoordinatorsGuide for Team CoordinatorsBilling and Subscriptions
Billing and SubscriptionsBilling for RCA Training CustomersThe Cartographer Mobile App
The Cartographer Mobile AppHow to Get the AppInstalling the Mobile App on iOSInstalling the Mobile App on AndroidMobile App TroubleshootingMobile App Beta ReleasesGetting Help
Contact UsWhat to do if you see a bug?Troubleshooting TipsOther Useful Resources
Cartographer Updates
System Status and Uptime