We've just shipped a batch of updates, headlined by a feature we're really pleased about: Multi-Factor Authentication (MFA).
🔐 Multi-Factor Authentication is here
MFA adds a second step when you sign in, on top of your password. Even if someone gets hold of your password, they can't get into your account without your second factor. We strongly recommend turning it on.
You can choose one of two methods:
- Email codes — we email a one-time six-digit code to your sign-in address each time you sign in.
- Authenticator app — an app on your phone (1Password, Authy, Google Authenticator, and similar) generates a code that changes every few seconds. This is the more secure option, since it doesn't depend on access to your email.
Setting it up takes a couple of minutes. Head to the My Account page in the web app, scroll to the Multi Factor Authentication section, and pick your method. Full step-by-step instructions are in our MFA help guide.
⚠️ Using the mobile app? If you turn on MFA, you'll need mobile app version 1.4.0 or later to sign in. Earlier versions can't sign in once MFA is enabled. If you'd rather not enable MFA yet, older app versions will keep working as normal — though you'll be prompted to upgrade soon.
📱 A new version of the mobile app (1.4.0)
The latest mobile app release brings:
- Multi-Factor Authentication support on the sign-in screen
- Better password manager autofill on the sign-in screen
It also includes a few fixes:
- Restored prefetching of form images when installing a project
- Fixed a bug when copying surveys in multi-team projects
- Saving is now correctly blocked when a survey is approved/rejected, or when the form contains errors
Update via your device's app store — see installing the mobile app if you need a hand.
📋 Survey form updates
We've also made updates to several survey forms:
- SmartRivers
- RiverWood
- Outfall Safari
- River Guardians
- SAS Water Quality
That's everything for this release. As always, if anything looks off or you have questions, please get in touch — we're happy to help.